Helix Sleep sells hybrid mattresses made with dual-layer covers, polyfoam comfort systems, and pocketed coil support cores enhanced with polyfoam base layers. Helix Mattress Complaints
Helix Sleep offers full mattress customization. Purchasers are requested to complete a questionnaire that asks for their weight, height, firmness preferences, sleep position, and other elements. Based on these answers, Helix Sleep will suggest one of the following six mattress models; each respective model gives a one-of-a-kind combination of support and firmness:
- Helix Sunset: ‘Soft’ firmness, targeted cushioning, and balanced support
- Helix Moonlight: ‘Soft’ firmness, moderate cushioning, and additional support
- Helix Midnight: ‘Medium’ firmness, targeted cushioning, and balanced support
- Helix Dusk: ‘Medium’ firmness, moderate cushioning, and extra support
- Helix Twilight: ‘Firm’ firmness, targeted cushioning, and balanced support
- Helix Dawn: ‘Firm’ firmness, moderate cushioning, and extra support
Helix Sleep hybrids with targeted cushioning conform closely, which makes them perfect for those who sleep on their side. While those with moderate cushioning don’t conform as much and are ideal for pretty much all sleep positions. Lighter individuals may feel more comfortable on variants with balanced support, while those who weigh 130 pounds or more tend to favor the variants with additional support.
Helix Sleep also offers 2 models with dual-firmness, the Helix Dual Balanced (with targeted cushioning and balanced support) and the Helix Dual Extra (with moderate cushioning and extra support). Both of these models have one ‘Soft’ side and one ‘Firm’ side, making them great for couples with differing tastes. Last, the Helix Nightfall is a hybrid designed for larger, heavier individuals. This mattress has an extra layer of memory foam for optimum support.
My review of Helix Sleep mattresses discovered that the customizable aspect accommodates sleepers with a wide assortment of firmness preferences and body types. The mattresses also provide strong edge support, isolate motion transfer nicely, and create less noise than the average hybrid. Helix Mattress Complaints
Read on for my full review of Helix Sleep mattresses, such as sleeper and performance evaluations, their delivery and return policies and pretty much everything else you should know about these mattresses.
Construction Helix Mattress Complaints
All nine of the different iterations of this mattress will differ slightly in construction, but for 6 of the 9 models, the construction will be quite similar. The 6 core models (listed above) are 10 inches tall, made up of 6 inches of pocketed coils and 4 inches of foam.
Helix mattresses differ in firmness and density based upon the foams used in order to get more/less firmness and more/less support. The 4 different foams used within Helix mattresses are memory foam, high-grade polyurethane foam, Helix Dynamic Foam, and a DuraDense Foam (aka support foam). Not all the beds have all the foams – some just have three of the four – but it really won’t matter much for the buyer. The foams are just levers that Helix Sleep can pull to be able to offer 9 distinct variants (and hopefully have a model for everyone). Helix Mattress Complaints
Below, I concisely discuss the construction (materials and quality) of the average Helix mattress, the Helix Midnight.
Cover – Originally, all Helix mattresses have exactly the same cover, made of 100% polyester. I found it to be thin and pliable, allowing for some nice breathability. But, if you prefer something more lavish, you can opt to swap out the regular cover for the brand’s UltraCool one, which is composed of a phase change fabric for temperature regulation.
Comfort Layer – Up top, you’ll find a thick layer of memory foam. This material has a slow response to pressure, which means you’re probably going to encounter some gratifying body contouring. Even though it may seem odd for a purportedly medium firmness mattress to make use of a memory foam comfort layer, it’s important to remember that the existence of deep sinkage does not necessarily translate to softness; in fact, oftentimes it gives quite a firm feel.
Transition Layer – After sinking through the memory foam comfort layer, you’ll find a transition layer of poly foam. This layer of foam works to curb the sinkage of the comfort layer and create a supportive, medium firm feeling as you hit the individually wrapped coils underneath.
Support Layer – Most of the mattress is made up of this segment of individually wrapped coils. This system gives a supportive lift into the construction, working to place the sleeper “on top” of the bed, as opposed to “in it”. Because these coils are wrapped individually, they’re also going to allow additional breathability as air flows in between the spaces in the coils.
Base Layer – Last, you’ll discover a thin section of high-density poly foam. This section does not really affect the feel of the mattress too much, functioning mostly to provide the pocketed coils something off of which to react.
Firmness and Support
After taking a peek at the construction of the Helix mattresses, let’s talk about their varying firmness levels and feels.
The firmness level of the Helix will vary widely depending on which variant you select. The Helix Midnight and Dusk, have moderate firmness levels, which tends to be very versatile and therefore very popular. If you are more particular, however, Helix Sleep would be happy to provide you with more options.
Laying down on the Helix Midnight, the memory foam layer is soft and generates some top quality body shaping, while the rest of the materials in the Midnight work to control this and make an overall firmer composition. The firmer support foams and individually-wrapped coils also assist with re-positioning.
For back sleepers, there is enough good comfort material in the mattress to conform to your lumbar while supporting your upper spine in a neutral position. For larger buyers or people who want a firmer bed, there are 2 more options for you in the Helix Dawn and Helix Twilight models.
Majority of side sleepers will feel totally comfy on the Midnight, however, if you’re needing less pressure while still sticking with a flexible medium firmness, you may want to check out the Helix Dusk, which utilizes a body-conforming latex-alternative foam that is breathable and provides the surface a small bit of bounce.
Side sleepers typically have to be more mindful of pressure because they sleep with most of their weight on a smaller region. Those who are lighter than average or people in the market for lots of pressure relief may want to stick to the plusher variants.
Those who sleep on their stomach should feel comfortable in the Midnight, especially if this is not their primary position or they tend to change things up a lot. Firmer choices may be preferable for exclusive stomach sleepers so they can ensure their hips don’t dip and over-arch their spine.
Lastly, the manufacturer recommends Helix for sleepers around 350 lbs or partners who weigh up to 250 pounds each. In the event you or your spouse are significantly larger than average, Helix has also created a mattress called the Nightfall that’s made to accommodate a total weight of 1000 pounds.
Couples with differing body types or tastes can also select a dual comfort option that pairs Firm with Plush.
Keep in mind that if neither of these models sound right, you may always check out the four other models in the newest collection: the Sunset (plush, softer compared to the Moonlight), Dusk (medium feel, slightly firmer than the Midnight), Twilight (firm, designed for side sleepers), or Dawn (the firmest option in the line).
Next up, let us chat about motion transfer, or the amount of disturbance that’s detectable from 1 side of the mattress to the other. While this will be significant for many people, those who sleep with a spouse may find it especially interesting as it’ll illuminate just how bothered you’ll be by your partner’s nighttime movements. Helix Mattress Complaints
According to my research, Helix exceeds expectations for hybrids in this space due to the quantity and quality of foam it contains, as well as the pocketed coils that help trap motion at its source. If you are a light sleeper afraid that motion from the other side of the mattress will bother you, you shouldn’t have a lot of concern with this mattress. I’d say that all of the Helix mattresses are a good choice for couples.
While getting a new mattress, most men and women would like to know whether they will feel as though they are sinking “into” the mattress or lying “on top” of it.
While you may experience some immediate sinkage in the soft foam at the top, by the time you sink through those layers, you will find the pocketed coils and feel fantastic support. This combo will appeal to a vast range of individuals, but will satisfy stomach and back sleepers the most.
While I do feel the foam collapse as I sit close to the edge of the bed, the pocketed coils stop the mattress from compressing too much beyond that. I feel very secured seated on the mattress.
In my view, Helix mattresses perform above average when it comes to edge support compared to other bed-in-a-box brands, which is because of their freshly updated edges that contain reinforcement in the coil unit. There may be some compression in the comfort foams when you sit with your entire weight on the side, but laying on the side will feel comfy and safe. Couples who need more space to stretch out typically appreciate stronger edges.
Laying down, I also feel like I could get close to the edge of the bed without feeling like I will fall off or be pushed off the mattress. Overall, I believe that the Helix has great edge support.
100 Night Sleep Trial
One of the best features of purchasing a bed-in-a-box online is the sleep trials they usually include. Helix Sleep is no different. You create the mattress that is meant for you, place your order, and in two weeks, it’s delivered to your home. From the minute you click to buy the mattress, you’ve got 100 nights to try it out (minus the time for delivery, so it is more like 90 nights). If it is not perfect, you can return it free, and receive a full refund.
If you do return the mattress, it isn’t restocked or resold. In fact, Helix Sleep finds a local place to donate it. When there’s no way the company can find a way to donate your returned mattress, they have it recycled instead. Helix Mattress Complaints
Helix offers an amazing 10-year guarantee that covers flaws, but it comes with some limitations, exceptions, and the burden of proof is on the consumer (like most guarantees ). Needless to say, you must be the original owner of the mattress to make use of the warranty, and you will need to be sure you keep your receipt as proof of purchase.
As long as you follow all Helix’s expectations for use, your warranty is valid. That means you will need to use a proper foundation (no adjustable bed frames or slats over 4 inches apart) and you don’t use the mattress improperly – no jumping on it!
If your mattress begins to have an indentation of 1 inch or more, something that usually happens when low-density foams break down, then you could be eligible for a replacement or repair of your Helix.
Helix Mattress: Pricing
If you are convinced that a Helix Sleep mattress is perfect for you, you will see the pricing and size information beneath. But please bear in mind that these prices indicate standard pricing, and doesn’t consider my special discount. Click here to receive my special discount and receive up to $125 off your mattress now.
Helix Sleep mattresses range from $600 to $1,440.
What’s The Best Way To Care For Your Helix?
Helix mattresses need no flipping, but it’s suggested that you rotate the mattress possibly a couple of times a year to keep it from wearing down from excess sagging.
For routine cleaning, it’s advised to use cold water along gentle dish soap to clean any stains or dirt. Make certain to wash using soft circular movements, rather than rubbing.
Final Thoughts Helix Mattress Complaints
If you’re shopping for a mattress and aren’t quite certain what feel that you require, Helix’s quiz and Color Match system might be the secret to unlocking your very best sleep with no hassle. Their state-of-the-art system, which relies on expert sentiment and artificial intelligence, was designed to better their customer’s sleep by offering a better match. Helix Mattress Complaints
The attributes of the Helix were thoughtfully constructed to deliver choices whether you were searching for a mattress that keeps cool all night, in the event that you needed one to cradle your curves with a thick comfort system, or both! The coil unit should offer good edge support and motion transfer is at a minimum with their individually-wrapped build.
Hopefully, I have provided you some idea of what the average consumer can expect from the Helix, but it truly does offer a sensational range of customization with a choice for literally every particular desire or need. Your next best sleep could just be a brief online quiz away.
Helix Mattress Complaints