Helix Sleep markets hybrid mattresses manufactured using polyfoam comfort systems, dual-layer covers, and pocketed coil support cores enhanced using polyfoam base layers. Helix Delivery Complaints
Helix Sleep allows complete mattress customization. Customers are urged to complete a survey that asks for their weight, height, sleep position, firmness preferences, and other elements. Then based on these results, Helix Sleep will recommend one of the following six mattress options; each individual option offers a unique combination of support and firmness:
- Helix Sunset: ‘Soft’ firmness, targeted cushioning, and balanced support
- Helix Moonlight: ‘Soft’ firmness, moderate cushioning, and additional support
- Helix Midnight: ‘Medium’ firmness, targeted cushioning, and balanced support
- Helix Dusk: ‘Medium’ firmness, moderate cushioning, and extra support
- Helix Twilight: ‘Firm’ firmness, targeted cushioning, and balanced support
- Helix Dawn: ‘Firm’ firmness, moderate cushioning, and additional support
Helix Sleep mattresses with targeted cushioning conform closely, which makes them optimal for those who sleep on their side. While mattresses that have moderate cushioning don’t conform as much and are great for all sleep positions. Lighter people may feel more comfy on variants with balanced support, while people who weigh 130 lbs or more tend to favor the models with extra support.
Helix Sleep also markets two mattresses with dual-firmness, the Helix Dual Balanced (with targeted cushioning and balanced support) and the Helix Dual Extra (with additional support and moderate cushioning). Both of these models have one ‘Firm’ side and one ‘Soft’ side, which makes them great for couples with different preferences. Last, the Helix Nightfall is a hybrid designed for bigger, heavier individuals. This mattress has an extra layer of memory foam for optimum support.
My review of Helix Sleep mattresses discovered that the customizable aspect conforms to sleepers with a wide range of firmness preferences and body types. The mattresses also offer strong edge support, isolate movement nicely, and create less noise than the average hybrid. Helix Delivery Complaints
Read on for my complete review of Helix Sleep mattresses, including sleeper and performance evaluations, the company’s delivery and return policies and everything else you have to know about these mattresses.
Construction Helix Delivery Complaints
All nine of the various iterations of the mattress will differ slightly in construction, but for 6 of the 9 models, the construction should be quite similar. The 6 core variants (listed above) are 10 inches tall, made up of 6 inches of pocketed coils and 4 inches of foam.
Helix mattresses vary in density and firmness based on the foams used in order to get more/less support and more/less firmness. The four unique foams utilized within Helix mattresses are memory foam, high-grade polyurethane foam, Helix Dynamic Foam, and a DuraDense Foam (aka support foam). Not all of the models have all the foams – some just have 3 of the 4 – but it really shouldn’t matter much for the consumer. The foams are just levers that Helix Sleep can pull in order to offer nine distinct mattresses (and hopefully have a model for everyone). Helix Delivery Complaints
Underneath, I concisely talk about the construction (materials and quality) of your typical Helix mattress, the Helix Midnight.
Cover – Initially, all Helix mattresses have the same cover, made of 100 percent polyester. I found it to be thin and pliable, allowing for some wonderful breathability. But, if you prefer something more lavish, you can elect to swap out the standard cover for the UltraCool one, which is composed of a phase change material to regulate heat.
Comfort Layer – On top, you’ll find a heavy layer of memory foam. This material has a slow reaction to pressure, meaning you are likely to encounter some great body shaping. Even though it may seem strange for a purportedly medium firmness bed to incorporate a memory foam comfort layer, it’s important to remember that the presence of deep sinkage doesn’t necessarily translate to softness; in fact, oftentimes it gives quite a firm feel.
Transition Layer – After getting past the comfort layer, you will uncover a transition layer of poly foam. This layer of foam works to suppress the sinkage of the memory foam and set a supportive, medium firm feel as you hit the pocketed coils underneath.
Support Layer – Most of the mattress is made up of this section of individually wrapped coils. This system brings a supportive lift into the construction, working to place the sleeper “on top” of the bed, as opposed to “in it”. Because these coils are individually wrapped, they are also likely to give extra breathability as air flows in between the spaces in the coils.
Base Layer – Lastly, you’ll uncover a thin segment of high-density poly foam. This segment does not really affect the feel of the mattress too much, functioning mostly to provide the individually wrapped coils something off of which to respond.
Firmness and Support
After having a peek at the construction of the Helix mattresses, let’s talk about their varying firmness levels and feels.
The firmness of the Helix is going to vary widely depending on which variant you choose. The Helix Dusk and Midnight, have moderate firmness levels, which tends to be quite versatile and therefore very popular. If you have more specific requirements, however, Helix Sleep is happy to oblige you with additional options.
Laying down on the Midnight, the uppermost foam layer is soft and generates some quality body shaping, while the other materials within the mattress work to counteract this and create an overall firmer composition. The individually-wrapped coils and the firmer support foams also assist with re-positioning.
For back sleepers, there is just enough good comfort material here to conform to your lumbar while supporting your whole upper spine in a neutral position. For heavier sleepers or people who want a firmer bed, there are 2 more choices for you in the Helix Dawn and Helix Twilight variants.
Majority of side sleepers should feel perfectly comfortable on the Midnight, however, if you’re needing less pressure while still sticking with a flexible medium firmness, you might decide to check out the Helix Dusk, which utilizes a body-conforming latex-alternative foam that’s breathable and gives the surface a small bit of bounce.
Those who sleep on their side typically have to be mindful of pressure because they sleep with most their weight on a tinier region. People who are smaller than average or those looking for a lot of pressure relief may want to stay with the plusher models.
Those who sleep on their stomach will feel supported in the Midnight, particularly if this is not their main position or they tend to change things up a lot. Firmer choices might be preferable for exclusive stomach sleepers so that they can make sure their hips don’t dip and over-arch their spine.
Last, the manufacturer recommends Helix for sleepers up to 350 lbs or couples who weigh a maximum of 250 lbs each. In the event you or your spouse are substantially larger than average, the company has also produced a bed called the Nightfall that’s made to accommodate a combined weight of 1000 pounds.
Partners with differing body types or tastes may also select a dual comfort option that pairs Firm with Plush.
Keep in mind that if none of these models seem quite right, you can always have a look at the 4 other mattresses in the newest collection: the Sunset (plush, softer compared to the Moonlight), Dusk (medium feel, slightly firmer compared to the Midnight), Twilight (firm, made for side sleepers), or Dawn (the firmest variant of the bunch).
Next up, let us talk about motion transfer, or the amount of disturbance that is noticeable from one side of the bed to the other. While this will be important for many people, those who doze with a partner may find it particularly intriguing as it will illuminate just how bothered you will be by your partner’s nighttime movements. Helix Delivery Complaints
According to my research, Helix surpasses expectations for hybrid mattresses in this space because of the amount and quality of foam it incorporates, as well as the individually wrapped coils that help keep motion at its source. If you’re a light sleeper worried that movement from the other side of the mattress will wake you, then you should not have a lot of concern with this hybrid. I would say that all of the Helix mattresses are a good option for couples.
While buying a brand-new mattress, the majority of individuals want to know whether they’ll feel like they are sinking “into” the mattress or laying “on top” of it.
Even though you’re going to experience a little immediate sinkage in the uppermost foam layers, when you sink through those layers, you are going to hit the pocketed coils and find fantastic support. This combo will interest a wide assortment of individuals, but will suit back and stomach sleepers in particular.
Though I do feel the foam compress as I sit near the edge of the mattress, the individually-wrapped coils prevent the mattress from compressing too much . I feel very secure seated on the mattress.
In my view, Helix mattresses are well above average for edge support in comparison to other bed-in-a-box brands, which is because of their freshly updated edges that contain reinforcement in the coil system. There can be a little compression in the comfort foams when you sit with all your weight on the side, but lying on the side will feel comfy and safe. Couples who want more space to stretch out typically appreciate strong edges.
Lying down, I also feel like I can get close to the edge of the mattress without feeling like I will fall over or be pushed off the mattress. Overall, I think the Helix mattress has great edge support.
100 Night Sleep Trial
One of the best features of buying a mattress-in-a-box online is the sleep trials that they typically include. Helix Sleep is not any different. You create the mattress that is intended for you, place your order, and in 2 weeks, it’s delivered to your home. From the minute you click to order the mattress, you have 100 nights to try it out (minus the time for delivery, so it’s more like 90 nights). If it isn’t perfect, you can return it for free, and receive a full refund.
If you do return the mattress, it is not resold or restocked. In fact, Helix finds a local place to donate it. If there’s no way Helix can find a way to donate your returned mattress, they have it recycled instead. Helix Delivery Complaints
The Helix Mattress includes a generous 10-year warranty that covers flaws, but it has a few limitations, exceptions, and the burden of proof is on the purchaser (like most guarantees ). Of course, you should be the first owner of the mattress to use the warranty, and you need to be sure you keep your receipt as proof of purchase.
Provided that you follow all of the manufacturer’s expectations for use, your warranty is valid. That means you need to have a suitable foundation (no adjustable bed frames or slats over 4″ apart) and that you don’t use the Helix improperly – no jumping on the bed!
If your Helix starts to have an indentation of 1″ or longer, something that typically happens when low-density foams break down, then you could be eligible for a replacement or repair of your mattress.
Helix Mattress: Pricing
If you’re convinced that a Helix Sleep mattress is excellent for you, you will find the pricing and size info below. However, please be aware that these prices reflect standard pricing, and does not consider my special discount. Click here to receive my special discount and receive up to $125 off your Helix now.
Helix mattresses range from $600 to $1,440.
What’s The Best Way To Care For Your Helix?
Helix mattresses require no flipping, but it’s recommended that you rotate the mattress possibly a couple of times a year to keep it from wearing down from excess sagging.
For regular cleanup, it’s suggested to use cool water with gentle dish detergent to clean any dirt or stains. Be certain that you clean using soft circular motions, instead of rubbing.
Final Thoughts Helix Delivery Complaints
If you are searching for a mattress and are not quite sure what feel that you require, Helix’s quiz and Color Match system might be the key to unlocking your very best sleep with no hassle. Their awesome system, which relies on expert opinions and artificial intelligence, was created to improve their customer’s sleep by offering a better match. Helix Delivery Complaints
The features of the Helix were thoughtfully manufactured to deliver choices whether you were searching for a mattress that stays cool all night, in the event that you wanted one to support your shape with a thick comfort system, or both! The reinforced coil unit should offer amazing edge support and movement transfer is at a minimum with their individually-wrapped structure.
I hope that I have given you some idea of what the average customer can expect from the Helix, but it does provide an impressive range of customization with an option for literally every specific desire or need. Your next best sleep may just be a short online quiz away.
Helix Delivery Complaints