Helix Sleep sells hybrid mattresses manufactured using polyfoam comfort systems, dual-layer covers, and pocketed coil support cores reinforced with polyfoam base layers. Complaints About Helix

Helix Sleep offers complete mattress customization. Customers are requested to complete a questionnaire that asks for their height, weight, sleep position, firmness preferences, and other options. Based on these results, Helix Sleep will recommend one of the following six mattress options; each individual variant offers a one-of-a-kind combination of support and firmness:

  • Helix Sunset: ‘Soft’ firmness, targeted cushioning, and balanced support
  • Helix Moonlight: ‘Soft’ firmness, moderate cushioning, and extra support
  • Helix Midnight: ‘Medium’ firmness, targeted cushioning, and balanced support
  • Helix Dusk: ‘Medium’ firmness, moderate cushioning, and extra support
  • Helix Twilight: ‘Firm’ firmness, targeted cushioning, and balanced support
  • Helix Dawn: ‘Firm’ firmness, moderate cushioning, and additional support

Complaints About Helix

Helix Sleep hybrids that have targeted cushioning conform closely, which makes them ideal for side sleepers. While those with moderate cushioning do not conform as much and are suitable for pretty much all sleep positions. Lighter men and women may feel most comfortable on models with balanced support, while individuals that weigh 130 lbs or more tend to prefer the models with extra support.

Helix Sleep also offers 2 models with dual-firmness, the Helix Dual Balanced (with balanced support and targeted cushioning) and the Helix Dual Extra (with moderate cushioning and additional support). Both these variants have one ‘Firm’ side and one ‘Soft’ side, making them suitable for couples with different tastes. Lastly, the Helix Nightfall is a hybrid designed for larger, heavier individuals. This variant has an additional layer of memory foam for optimum support.

My review of Helix Sleep mattresses discovered that the customizable selection accommodates sleepers with a wide assortment of body types and firmness preferences. The mattresses also provide strong edge support, isolate movement well, and produce less noise than the average hybrid. Complaints About Helix

Read on for my complete review of Helix mattresses, such as sleeper and performance evaluations, the company’s delivery and return policies and everything else you have to know about these mattresses.

 

Construction Complaints About Helix

All 9 of the different iterations of this mattress will differ slightly in construction, but for 6 of the 9 variants, the construction should be quite similar. The six core variants (listed above) are 10 inches tall, made up of 6 inches of pocketed coils and 4 inches of foam.

Helix mattresses differ in firmness and density depending on the foams used in order to attain more/less firmness and more/less support. The four different foams utilized within Helix mattresses are memory foam, high-grade polyurethane foam, Helix Dynamic Foam, and a DuraDense Foam (aka support foam). Not all the beds have all of the foams – some only have 3 of the 4 – but it really won’t matter much for the consumer. The foams are merely levers that Helix Sleep can pull to be able to offer nine unique versions (and hopefully have a model for everyone). Complaints About Helix

Underneath, I concisely discuss the construction (materials and quality) of the typical Helix mattress, the Helix Midnight.

helix-midnight-construction

Cover – Initially, all Helix mattresses have exactly the same cover, made of 100% polyester. I thought it to be thin and stretchy, allowing for some great breathability. But, if you want something more amped up, you can elect to swap out the regular cover for the UltraCool one, which is composed of a phase-change fabric for heat regulation.

Comfort Layer – Up top, you will encounter a thick layer of memory foam. This type of foam has a slow response to pressure, meaning you’re likely to experience some satisfying body shaping. While it might seem strange for a supposedly medium firm mattress to incorporate a memory foam comfort layer, it’s important to remember that the presence of deep sinkage doesn’t necessarily translate to softness; in actuality, most of the time it produces quite a firm feel.

Transition Layer – After sinking through the comfort layer, you will uncover a transition layer of poly foam. This layer of foam works to suppress the sinkage of the comfort layer and set a supportive, medium firm feeling as you reach the pocketed coils underneath.

Support Layer – The bulk of the mattress is made up of this section of pocketed coils. This system brings a supportive lift into the construction, working to put the sleeper “on top” of the bed, as opposed to “in it”. Because the coils are wrapped individually, they’re also going to give additional breathability as air flows through the spaces in the coils.

Base Layer – Last but not least, you will find a thin section of high-density poly foam. This section does not affect the feel of the mattress too much, functioning mostly to give the pocketed coils something off of which to react.

 

Firmness and Support

After having a peek at the construction of the Helix mattresses, let’s discuss their varying firmness levels and feels.

helix-mattress-firmness-and-support-scale

The firmness of the Helix is going to vary widely depending on which model you select. The Helix Midnight and Dusk, have moderate firmness levels, which is going to be quite versatile and thus best-selling. If you have more specific preferences, however, Helix Sleep is happy to provide you with additional choices.

Laying down on the Helix Midnight, the memory foam layer is soft and generates some top quality body shaping, while the other materials within the mattress work to control this and make an overall firmer structure. The individually-wrapped coils and the firmer support foams also help with re-positioning.

For those who sleep on their back, there’s just enough good comfort material here to conform to your lower spine while supporting your back in a neutral position. For heavier buyers or those who prefer a firmer mattress, there are 2 more models for you in the Helix Twilight and Helix Dawn models.

Majority of side sleepers will feel perfectly comfortable on the Midnight, however, if you are needing less pressure while still sticking with a versatile medium firmness, you might want to check out the Helix Dusk, which utilizes a body-conforming latex-alternative foam that’s breathable and gives the surface a small bit of bounce.

Side sleepers typically need to be more mindful of pressure since they sleep with most their weight on a smaller area. Those who are lighter than average or people in the market for lots of pressure relief might want to stick to the plusher variants.

Stomach sleepers should feel supported in the Midnight, especially if this isn’t their primary position or they have a tendency to change things up a lot. Firmer mattresses may be preferable for exclusive stomach sleepers so that they can make sure their hips don’t dip and over-arch their backbone.

Last, the manufacturer recommends Helix mattresses for sleepers around 350 lbs or couples who weigh a maximum of 250 lbs each. In the event you or your spouse are significantly bigger than average, Helix has also created a bed called the Nightfall that’s constructed to accommodate a total weight of 1000 lbs.

Partners with different types of bodies or preferences may also select a dual comfort model that combines Firm with Plush.

Bear in mind that if none of these models sound quite right, you may always have a look at the four other mattresses in the new collection: the Sunset (plush, softer than the Moonlight), Dusk (medium feel, a little firmer compared to the Midnight), Twilight (firm, designed for side sleepers), or Dawn (the firmest variant in the line).

 

Motion Transfer

Next up, let’s talk about motion transfer, or the amount of activity that’s noticeable from 1 side of the bed to the other. While this will be important for all sleepers, those who doze with a spouse may find it particularly interesting as it will show just how bothered you may be by your partner’s nighttime movements. Complaints About Helix

According to my research, Helix Sleep surpasses expectations for hybrid mattresses in this space due to the quantity and quality of foam it incorporates, as well as the pocketed coils which help trap motion at its source. If you’re a light sleeper afraid that movement from the opposite side of the bed will wake you, you should not have a lot of concern with this hybrid. I would say that all of the Helix mattresses would be a good option for couples.

 

Sinkage

While buying a new mattress, the majority of men and women wish to know whether they’ll feel like they are sinking “into” the it or lying “on top” of it.

Even though you are likely to experience some immediate sinkage from the soft foam on top, when you sink through those layers, you are going to hit the pocketed coils and experience great support. This combination will appeal to a wide assortment of individuals, but will satisfy stomach and back sleepers in particular.

 

Edge Support

While I do feel the foam collapse as I sit near the edge of the mattress, the individually-wrapped coils stop the mattress from collapsing too much beyond that. I feel very secure sitting on the bed.

In my view, Helix mattresses perform above average when it comes to edge support in comparison to other bed-in-a-box brands, and this is because of their recently updated edges containing reinforcement in the coil system. There may be some compression in the comfort foams when you sit with all your weight on the side, but laying on the side will feel comfortable and secure. Couples who need more space to stretch out normally love strong edges.

Laying down, I feel like I can get close to the edge of the mattress without feeling like I will fall over or be ejected from the bed. Overall, I believe the Helix mattress has great edge support.

 

100 Night Sleep Trial

Among the best features of purchasing a mattress-in-a-box online is the sleep trials they usually include. Helix Mattress is no different. You customize the mattress that is meant for you, place your order, and in two weeks, it’s delivered to your door. From the minute you click to buy the mattress, you’ve got 100 nights to check it out (minus the time for delivery, so it’s more like 90 nights). If it isn’t perfect, you can return it for free, and get a full refund.

Should you return the mattress, it is not resold or restocked. Actually, Helix locates a local place to donate it. If there is no way the company can find a way to donate your refunded mattress, it is recycled instead. Complaints About Helix

helix-mattress-100-night-sleep-trial

 

Helix Warranty

Helix Sleep offers a generous 10-year guarantee that covers flaws, but it comes with limitations, exceptions, and the burden of proof is on the consumer (like most warranties). Of course, you should be the original owner of the mattress to make use of the guarantee, and you need to be sure that you keep your receipt as proof of purchase.

Provided that you follow all the manufacturer’s expectations for use, your warranty should be valid. That means you need to use a proper base (no adjustable bed frames or slats more than 4 inches apart) and that you don’t use the mattress improperly – no jumping on the bed!

If your Helix begins to have an indentation of 1″ or longer, something that typically happens when low-density foams break down, then you could qualify for a repair or replacement of your Helix.

helix-mattress-warranty

 

Helix Mattress: Pricing

If you’re sure that a Helix Sleep mattress is excellent for you, you will find the pricing and size info beneath. But please bear in mind that these prices reflect standard pricing, and does not include my special promo. Click here to receive my special discount and receive up to $125 off your mattress today.

helix-mattress-prices

Helix Sleep mattresses range from $600 to $1,440.

Click here and receive up to $125 off your purchase now!

 

What’s The Best Way To Care For Your Helix?

Helix mattresses need no turning, but it is recommended that you rotate the mattress possibly once or twice a year to prevent it from wearing down from excessive sagging.

For routine cleaning, it is suggested to use cool water with gentle dish detergent to clean any dirt or stains. Be sure that you clean using gentle circular motions, rather than rubbing.

 

Final Thoughts Complaints About Helix

If you’re shopping for a mattress and aren’t quite certain what feel that you need, Helix’s quiz and Color Match system might be the key to finding your very best sleep with minimal hassle. Their awesome system, which is based on expert opinions and artificial intelligence, was created to improve their client’s sleep by providing a better match. Complaints About Helix

The features of this mattress were thoughtfully constructed to provide options whether you were looking for a mattress that keeps cool all night, if you needed one to cradle your shape with a thick comfort system, or both! The coil unit should offer amazing edge support and motion transfer is minimal with their individually-wrapped construction.

Hopefully, I have provided you some idea of what the typical customer can expect from this mattress, but it truly does provide a sensational assortment of customization with a choice for literally every specific desire or need. Your next best sleep might just be a brief online quiz away.

Complaints About Helix

If you have chosen to proceed with Helix Sleep, click here to save up to $125 in your purchase!